OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I know if your supplements are safe?

All our supplements come from manufacturers who follow strict quality control processes. We verify that each product meets safety standards and includes proper labeling with ingredients, dosages, and any necessary warnings. However, we always recommend consulting your healthcare provider before starting any new supplement.

Do you ship internationally?

Currently, we only ship within the United States due to varying international regulations on supplement importation. We're working to expand our shipping options in the future.

What is your return policy for supplements?

We accept returns of unopened, sealed supplements within 30 days of purchase for a full refund. Due to health and safety regulations, we cannot accept returns of opened supplement bottles. If you receive a damaged or incorrect product, please contact us within 48 hours for immediate replacement.

How do I update my account information?

Log into your account on our website and navigate to "My Account" where you can update your personal information, shipping addresses, and communication preferences.

What is your response time for customer inquiries?

We typically respond to emails within 24 hours during business days. Phone and live chat inquiries are handled immediately during business hours. For urgent issues, phone contact is recommended.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS