FREQUENTLY ASKED QUESTIONS
All our supplements come from manufacturers who follow strict quality control processes. We verify that each product meets safety standards and includes proper labeling with ingredients, dosages, and any necessary warnings. However, we always recommend consulting your healthcare provider before starting any new supplement.
Currently, we only ship within the United States due to varying international regulations on supplement importation. We're working to expand our shipping options in the future.
We accept returns of unopened, sealed supplements within 30 days of purchase for a full refund. Due to health and safety regulations, we cannot accept returns of opened supplement bottles. If you receive a damaged or incorrect product, please contact us within 48 hours for immediate replacement.
Log into your account on our website and navigate to "My Account" where you can update your personal information, shipping addresses, and communication preferences.
We typically respond to emails within 24 hours during business days. Phone and live chat inquiries are handled immediately during business hours. For urgent issues, phone contact is recommended.